Tiger of Sweden is currently looking for a Team Leader for our store at NK STHLM MEN, the position is a substitute (vikariat) covering 1 year with possibility to extension. Are you looking for a new challenge within high-end fashion retail and do you thrive in a premium and sales-oriented environment? Are you ambitious and want to join our team of professional colleagues, at the Tiger of Sweden store in Stockholm?

As a Team Leader in Tiger of Sweden, you breathe retail and fashion business and put craftsmanship in focus. You are courageous and aspire to provide great service. You have the ability to inspire our customers and create a shopping experience above expectations, through your natural and creative ways to connect with others.
You have the drive to reach the company targets. This shows in your capacity to excel in product knowledge, service, and sales. You are a dedicated ambassador for Tiger of Sweden and have the ability to introduce every customer to our Tiger universe.

As a person, you are energetic, business-minded, and determined. As a coworker, you are part of a team, cooperative, committed, responsible, and result-oriented.

Your responsibilities and tasks as a Team Leader are;

Exceed sales and profit targets

- Drive and develop initiatives to optimize performance partnering with retail- and business partners and store team
- Take responsibility for the economic and commercial success of the store including sales turnover, KPI
- Lead and follow up on sales performance develop and implement initiatives to maximize results
- Set weekly, monthly, quarterly business actions with the store manager, and together follow up and take action, report all deviations to the direct manager
- Provide relevant information and opportunities that will increase sales to store manager weekly

Customer experience and service model

- Provide the brand customer service model, continuously implement ideas to improve the customer experience

- Develop the selling skills and product knowledge of the team to be able to increase sales and conversion

- Take owner ship and responsibility to increase the Tiger of Sweden Society Club through educating and coaching the store team to capture customer data

Team leadership and development
- Be an inspirational leader who leads by example. Work actively “on the sales floor” delivering the highest level of customer service
- Lead by example and drive the OMNI channel mindset through everything that you do to create a seamless customer experience
- Take responsibility for ensuring all retail teams understand the Tiger of Sweden vision and strategy
- Inspire the team and set conditions that will create a “team spirit” and culture that encourages sales associates to take ownership and initiative
- Support store manager for the recruitment, on- and offboarding, motivation and coaching/development of all employees
- Be the teams and HQs first point of contact on working weekends & during holiday periods.
- Stay connected with headquarters and the brand by utilizing the different methods of communication, regularly feedback ways to maintain employee engagement
- Take responsibility for your personal development, seek help, advice, and support to reach your personal goals
- Regularly speak with your direct manager to review your personal development and career plan
- Recognize individual and team achievements

If the description above fits you, then you might be the one we are looking for. Please don't hesitate to apply with a CV and Cover Letter in the local language.

This position is a fulltime-time role, approx. 38.25 hours per week, in an inspiring environment and development in a company with high ambitions and great courage.

We look forward to your application!